A friend referred me to this agency although she had never actually used it so I was a bit skeptical. We had been looking for a helper for my aging parents for quite a while and tried a few helpers through care.com. They were fine for short term but when they finally needed someone for live-in the cost was not feasible. I completed the application online for MAN and they do charge a fee to start. After a couple days I didn't hear back so I called them with our needs. Within a couple days they lined up 7 possible candidates which we FaceTimed with. We narrowed down to 3 and interviewed again and finally selected one. They charge a hefty fee but overall the daily rate is much more reasonable than other agencies. Stephanie and Diane were easy to work with and communicated well. The Mandarin speaking live-in helper has been great and makes delicious food. We are very happy and would recommend MAN to anyone looking for an asian helper.