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  • CLIENT SERVICE AGREEMENT & TERMS OF USE

    AGREEMENT BETWEEN FAMILY & MY ASIAN NANNY, INC.

    By submitting the Family Registration Form and/or paying any retainer or referral fee, you (“Client”) agree to the following legally binding terms with My Asian Nanny, Inc. (“Agency”).

    1. Referral Agency Only. My Asian Nanny, Inc. is a referral agency only. The Agency introduces candidates for possible employment. The Agency is not the employer, co-employer, joint employer, or supervisor of any candidate. All hiring decisions are made solely by Client. Once hired, the caregiver is employed directly by Client.

    Client assumes full responsibility for supervision, payroll, taxes, insurance, compliance with employment laws, and workplace safety.

    2. Candidate Screening & Background Checks. The Agency interviews candidates and may verify experience and references. Background checks are conducted by independent third parties upon hiring intent. The Agency does not guarantee accuracy or completeness of any report. No screening process guarantees future conduct. Client is solely responsible for independent due diligence.

    3. Retainer Fee. Client agrees to pay a non-refundable retainer fee to initiate the search. The retainer activates candidate sourcing and screening. The retainer is valid for six (6) months and applies to one active search only. It does not apply toward the closing fee.

    4. Closing / Placement Fee. If Client hires a referred candidate, Client agrees to pay the full closing fee as outlined on the Service Fees page. The closing fee is earned upon candidate acceptance of employment and is due no later than the first day of work. The closing fee is non-refundable and non-transferable. The fee applies to any direct or indirect hiring within twelve (12) months of referral.

    5. Replacement Guarantee (Limited Remedy). If a placement ends within 60 days (California) or 90 days (outside California), the Agency will provide a replacement search at no additional referral fee, provided Client:

    • Paid the closing fee in full and on time;
    • Provided a written work agreement within 7 days;
    • Complied with all employment laws;
    • Did not materially change job duties, compensation, or schedule;
    • Did not create unsafe or unlawful working conditions.

    The guarantee covers replacement search only. No refunds will be issued under any circumstances. Determination of eligibility is at the Agency’s sole discretion.

    6. Limitation of Liability. To the fullest extent permitted by law, My Asian Nanny, Inc. shall not be liable for injury, property damage, employment disputes, negligence, misconduct, tax obligations, or any acts or omissions of the caregiver. In no event shall Agency liability exceed the total referral fees paid.

    7. Indemnification. Client agrees to indemnify and hold harmless My Asian Nanny, Inc., its officers, agents, and employees from any claims, damages, losses, liabilities, or attorney’s fees arising out of Client’s employment of any referred candidate.

    8. Payment Authorization. By signing this Agreement and submitting payment information, Client authorizes Agency to charge the applicable retainer and closing fee if not otherwise paid before employment begins.

    9. Arbitration. Any dispute arising from this Agreement shall be resolved through binding arbitration in Los Angeles County, California under California law. Client waives the right to jury trial and class action participation.

    10. Acceptance of Terms. By submitting the registration form or paying any fee, Client acknowledges that they have read, understood, and agreed to these terms.

  • There is a $50 retainer fee required in order for us to start on your search. This $50 retainer fee is non-refundable and is separate from the total referral balance due upon a successful hire by you.
Melissa R.3/18/2021
5 star rating
I had babies back to back 11 months apart and I wouldn't have my sanity as a mom of 2 Irish twin boys if I didn't know about this agency. Stephanie and her staff will find you exactly what you need ASAP. When I first contacted this agency within days they set up candidates for me to interview. How the nanny gets along with you and your family is entirely up to your households. The agency will find you what you are looking for but hiring the nanny is entirely your decision and how you communicate with your nanny. Sometimes things work out and sometimes things don't work out. Due to Covid I was open to have a live in nanny to lower our risk and less for me to worry about. Since the nanny lives with us I don't have to Covid test her everyday. my babies are so close in age and a living in nanny was much needed for my family instead of a hourly nanny.

When my son was a bit older my previous nanny that I hired from this agency no longer worked out due to mutual decisions, of my baby's age and her age. Within days Stephanie and her staff found me a replacement and she found me a nanny matched perfectly to my new criteria.

I'm also a very hands on mom and I definitely had mom guilt that someone else was going to take care of my baby but I know that having babies 11 months apart I have to take care of myself so I can recover from births and be the best mom to my babies. I also think the postpartum nanny is better than a night nurse because a postpartum nanny literally take care of your newborn 24/7 while you recover from birth.

Stephanie have a compassion and she understands the chaos of having babies. Whatever you need Stephanie and her staff will find it for you.

It's so disappointing that I see negative reviews and seriously myasiannanny fees are extremely fair compare to Other agency. Stephanie and her staff does not choose the nanny for your family. So do your own due diligence when you hire the nanny. The agency simply find candidates that match your criteria. Just like we grow out of our clothes and babies grow out of their nanny. Nannies come in many different stages. Some nanny are better experience with newborns, some are better with under 6 months and some are better with toddlers. There's no perfect nanny but Stephanie is very knowledgeable and she literally found me exactly what I was looking for each time when I needed her help. Ultimately this agency is here to help you and your family!
Stephanie
💬
4.4 | 129 verified reviews