常見問題

常見問題 – 保姆租賃

以下是我們被問到的一些常見問題。如果您仍有疑問,請致電 (626)537-1191 或發送電子郵件至 cs@myasiannanny.com 尋求更多支援

1. 一般資訊

What services does My Asian Nanny offer?

My Asian Nanny,我們專注於將家庭與 值得信賴、經驗豐富的護理人員 聯繫起來,以滿足各種需求。 我們的服務包括:

👶 Nanny Placement: Full-time, part-time, live-in, and live-out nannies to provide quality care for your children.
🤱 Chinese Postpartum Care (Yue Sao): Experienced caregivers to support new mothers with recovery, breastfeeding, and newborn care.
🏡 Housekeeping & Household Management: Professional housekeepers to keep your home clean, organized, and running smoothly.
👵 Elderly Care Services: Compassionate caregivers to assist seniors with daily living, companionship, and household tasks.
📚 Bilingual Tutors: Skilled tutors to help children with language learning and academic support.
🧼 Deep Cleaning Services: Thorough home cleaning to ensure a fresh and healthy living space.

💡 Whether you need a helping hand at home or specialized care, we’re here to match you with the perfect caregiver!

How does the nanny placement process work?

Finding the perfect nanny for your family is simple and stress-free with our guided process:

1️⃣ Submit an Application – Start by filling out a quick application and submitting a $50 retainer fee to begin your search.
2️⃣ Personalized Consultation – We’ll connect with you to discuss your family’s needs, preferences, and schedule to ensure the best match.
3️⃣ Handpicked Matches – Our team carefully selects pre-screened nannies that align with your requirements.
4️⃣ Meet & Interview – You’ll have the opportunity to interview potential candidates and find the best fit for your family.
5️⃣ Finalize Your Hire – Once you’ve chosen the right nanny, we’ll assist with the hiring process, and you’ll also receive a 60-day replacement guarantee for added peace of mind.

What makes My Asian Nanny different from other agencies?

At My Asian Nanny, we go beyond just placing caregivers—we focus on finding the perfect match for your family with a process built on trust, experience, and personalized care. Here’s what sets us apart:

🌟 10+ Years of Experience – With over a decade in the industry, we understand what families need and how to find the best caregivers.
🔍 Thorough Screening & Background Checks – Every nanny undergoes a rigorous screening process to ensure safety, reliability, and professionalism.
🤝 Personalized Matching Process – We take the time to understand your family’s unique needs and carefully select the best candidates for you.
📞 Ongoing Support – Our team is here to assist you even after placement, ensuring a smooth and successful experience.
60-Day Replacement Guarantee – If the nanny isn’t the right fit, we’ll help you find a replacement at no extra cost.

💡 Our goal is to make your nanny search effortless and stress-free.

2. 保姆服務

What is the typical experience level of your nannies?

Our nannies have years of hands-on experience in childcare, including newborn and infant care. Many have worked with families long-term and bring a nurturing and professional approach to their role.

Do we need to provide food and accommodations for the nanny?

是的,住家保姆需要一個私人空間、一張床、洗漱用品和雜貨來準備飯菜。

Are your nannies CPR-certified?

大多數中國保姆沒有心肺復甦術認證,但願意接受培訓。幫助尋找合適的課程。

How do you handle background checks and verify references?

We take safety seriously! Every candidate goes through a rigorous screening process, which includes reference checks and background verification to ensure they meet our high standards before being recommended to families.

Do the nannies have insurance?

大多數候選人都有自己的健康保險。

Are the nannies COVID-19 vaccinated?

是的,至少打了兩針,有些還有額外的加強針。建議確認。

What nationalities are the nannies?

主要是印尼人、中國人(普通話和廣東話)或臺灣血統。

Do the nannies drive? How do they commute?

大多數住家保姆不開車;交通安排是家庭的責任。住家保姆通常有自己的交通工具。

What languages do the nannies speak?

印尼保姆可能會說英語、普通話、印尼語,有時還會說廣東話。中國保姆通常會說普通話、粵語或臺灣話,有些會說基本的英語。

How do you ensure the nanny is the right fit for our family?

通過詳細的諮詢,根據標準進行匹配,並在最終確定招聘之前安排面試和試用期。

How long does the placement process typically take?

Our nanny placement process usually takes 1-3 weeks, depending on your specific requirements.

⏳ What affects the timeline?

✔ Availability of candidates – Some roles may be filled faster than others.

✔ Your preferences – Specialized skills, experience, or language needs may extend the search.

✔ Interview & selection process – The time you take to review and interview candidates.

💡 Need a nanny quickly? Let us know your timeline, and we’ll do our best to accommodate your needs!

What is the typical experience level of your nannies?

Our nannies have years of hands-on experience in childcare, including newborn and infant care. Many have worked with families long-term and bring a nurturing and professional approach to their role.

How do you handle background checks and verify references?

We take safety seriously! Every candidate goes through a rigorous screening process, which includes reference checks and background verification to ensure they meet our high standards before being recommended to families.

What is your policy on nannies using their phones during work hours?

We expect our nannies to prioritize childcare and minimize phone use while on duty. Personal phone use is generally kept to a minimum unless necessary.

3. 產後保姆服務

How far in advance should I start my search for a postpartum nanny?

To ensure you find the best postpartum nanny for your needs, we recommend starting your search during your second trimester (around 14-16 weeks). The earlier you begin, the wider the selection of experienced caregivers will be available for you to interview.

Do you provide postpartum nanny referral services for out of state clients?

Yes! We proudly offer postpartum confinement nanny services to out-of-state clients. However, because our confinement nannies provide 24/7 care for both mother and baby, these placements are live-in only.

For out-of-state placements, families are responsible for:
Transportation costs – Covering the nanny’s travel expenses to your location.
Living accommodations – Providing a comfortable space for the nanny to stay.
Travel day payment – The nanny’s travel day is considered a working day.

💡 Need postpartum support outside your state? We’re here to help! Contact us today to find a caring and experienced postpartum nanny for your family.

When does the Postpartum nanny rest?

A postpartum confinement nanny follows the baby’s schedule, typically resting when the baby sleeps and during quiet moments throughout the day.

💤 Rest & Break Time:
✔ Nannies should be given 2-4 hours of break within a 24-hour period to rest and recharge.
✔ They usually take short naps when the baby is sleeping to stay well-rested and attentive.

💡 A well-rested nanny provides the best care for both mom and baby! Setting clear expectations for break times helps ensure a smooth and supportive postpartum experience.

What specific postpartum care services do your nannies provide?

Our postpartum nannies provide:

👶 Newborn care – Feeding, diapering, and sleep support.
🍽 Meal preparation – Nutritious meals to support recovery.
🧹 Light housekeeping – Laundry, tidying up baby areas.
💛 Emotional support – Assisting new moms during recovery.

Are your postpartum nannies trained in lactation support?

Yes! Many of our postpartum nannies have experience in lactation support and can assist with breastfeeding techniques, positioning, and general newborn feeding guidance.

Can postpartum nannies assist with older siblings?

Postpartum nannies primarily focus on newborns, but if you need extra help with older siblings, we can discuss additional childcare options or finding a second nanny to assist.

What is the typical duration of postpartum nanny engagements?

Most families hire a postpartum nanny for 4-8 weeks, but we understand that every family’s needs are different! We can help customize a schedule that works best for you.

4. 家政和家庭管理

What are the nanny’s responsibilities regarding household chores?

保姆可以處理簡單的家務、洗衣、備餐和跑腿,以支援家庭運營。

Do your housekeepers use their own cleaning supplies or the client’s?

Housekeepers typically use the client’s cleaning supplies, but if you have a special request, we can help arrange an alternative solution.

Can housekeepers assist with meal planning and grocery shopping?

Yes! Some housekeepers are willing to help plan meals and do grocery shopping to make your life easier. Let us know what you need, and we’ll match you accordingly.

How do you handle special cleaning requests or deep cleaning tasks?

If you need deep cleaning or have special requests, let us know in advance! We’ll discuss your needs and match you with the right professional.

5. 長者護理服務

How flexible are the nanny’s working hours?

工作時間可以根據家庭的需要靈活安排,應在招聘過程中確定。

Are your caregivers trained to handle specific medical conditions?

Some of our caregivers have experience assisting with medical conditions, but they are not licensed nurses. If you need specialized medical care, we recommend working with a medical professional.

Can caregivers assist with medication management?

Caregivers can remind clients to take medication but are not authorized to administer it. If medication administration is needed, a licensed healthcare provider should be consulted.

Do caregivers provide companionship and engage in activities?

Absolutely! Our caregivers offer emotional support, companionship, and engaging activities to promote well-being and social interaction for seniors.

How do you ensure the safety and well-being of elderly clients?

We prioritize safety through thorough vetting, regular check-ins, and best care practices. Our caregivers are trained to provide compassionate, attentive, and responsible care.

6. 雙語家教服務

How do you match nannies with families?

匹配基於入職期間收集的詳細信息,考慮家庭的具體需求和偏好以及保姆的資格和經驗。

7. 深層清潔服務

How do you screen and find your domestic helpers?

擁有超過 10 年的經驗,My Asian Nanny 擁有龐大的家庭傭工資料庫。候選人根據經驗、背景、地點和特定的家庭要求進行篩選和匹配。

8. 定價和費用

How much do you charge for your referral service?

有關服務費的詳細資訊,請訪問 服務費 頁面。

9. 衝突解決和支援

What is the process for resolving any issues or conflicts with the nanny?

該機構為解決問題提供支援,包括調解和如果保姆不合適,則提供 60 天的更換保證。

How do you handle vacation and sick leave for nannies?

在招聘過程中應討論並商定休假和病假政策,以防止誤解。