常见问题 – 雇用保姆
以下是一些常见问题。如果您仍有以下问题没有包括在内,请致电 (626)537-1191 或发送电子邮件至 cs@myasiannanny.com 寻求更多支持。
1.一般信息
What services does My Asian Nanny offer?
在My Asian Nanny,我们专门为家庭联系值得信赖、经验丰富的护工,以满足各种需求。 我们的服务包括
👶 Nanny Placement: Full-time, part-time, live-in, and live-out nannies to provide quality care for your children.
🤱 Chinese Postpartum Care (Yue Sao): Experienced caregivers to support new mothers with recovery, breastfeeding, and newborn care.
🏡 Housekeeping & Household Management: Professional housekeepers to keep your home clean, organized, and running smoothly.
👵 Elderly Care Services: Compassionate caregivers to assist seniors with daily living, companionship, and household tasks.
📚 Bilingual Tutors: Skilled tutors to help children with language learning and academic support.
🧼 Deep Cleaning Services: Thorough home cleaning to ensure a fresh and healthy living space.
💡 Whether you need a helping hand at home or specialized care, we’re here to match you with the perfect caregiver!
How does the nanny placement process work?
Finding the perfect nanny for your family is simple and stress-free with our guided process:
1️⃣ Submit an Application – Start by filling out a quick application and submitting a $50 retainer fee to begin your search.
2️⃣ Personalized Consultation – We’ll connect with you to discuss your family’s needs, preferences, and schedule to ensure the best match.
3️⃣ Handpicked Matches – Our team carefully selects pre-screened nannies that align with your requirements.
4️⃣ Meet & Interview – You’ll have the opportunity to interview potential candidates and find the best fit for your family.
5️⃣ Finalize Your Hire – Once you’ve chosen the right nanny, we’ll assist with the hiring process, and you’ll also receive a 60-day replacement guarantee for added peace of mind.
What makes My Asian Nanny different from other agencies?
At My Asian Nanny, we go beyond just placing caregivers—we focus on finding the perfect match for your family with a process built on trust, experience, and personalized care. Here’s what sets us apart:
🌟 10+ Years of Experience – With over a decade in the industry, we understand what families need and how to find the best caregivers.
🔍 Thorough Screening & Background Checks – Every nanny undergoes a rigorous screening process to ensure safety, reliability, and professionalism.
🤝 Personalized Matching Process – We take the time to understand your family’s unique needs and carefully select the best candidates for you.
📞 Ongoing Support – Our team is here to assist you even after placement, ensuring a smooth and successful experience.
✅ 60-Day Replacement Guarantee – If the nanny isn’t the right fit, we’ll help you find a replacement at no extra cost.
💡 Our goal is to make your nanny search effortless and stress-free.
2.保姆服务
What is the typical experience level of your nannies?
Our nannies have years of hands-on experience in childcare, including newborn and infant care. Many have worked with families long-term and bring a nurturing and professional approach to their role.
Do we need to provide food and accommodations for the nanny?
是的,住家保姆需要一个私人空间、一张床、洗漱用品和准备饭菜的日用品。
Are your nannies CPR-certified?
大多数中国保姆未获得心肺复苏术认证,但愿意接受培训。我们会协助寻找合适的课程。
How do you handle background checks and verify references?
We take safety seriously! Every candidate goes through a rigorous screening process, which includes reference checks and background verification to ensure they meet our high standards before being recommended to families.
Do the nannies have insurance?
大多数候选人都有自己的医疗保险。
Are the nannies COVID-19 vaccinated?
是的,至少要打两针,有些还需要额外的加强剂。建议进行确认。
What nationalities are the nannies?
主要是印尼、中国(普通话和广东话)或台湾后裔。
Do the nannies drive? How do they commute?
大多数住家保姆不开车,交通安排由家庭负责。住家保姆通常有自己的交通工具。
What languages do the nannies speak?
印尼保姆可以讲英语、普通话、印尼语,有时也讲广东话。中国保姆通常讲普通话、广东话或台语,有些会讲基本英语。
How do you ensure the nanny is the right fit for our family?
通过详细咨询,根据标准进行匹配,并在最终确定聘用前安排面试和试用期。
How long does the placement process typically take?
Our nanny placement process usually takes 1-3 weeks, depending on your specific requirements.
⏳ What affects the timeline?
✔ Availability of candidates – Some roles may be filled faster than others.
✔ Your preferences – Specialized skills, experience, or language needs may extend the search.
✔ Interview & selection process – The time you take to review and interview candidates.
💡 Need a nanny quickly? Let us know your timeline, and we’ll do our best to accommodate your needs!
What is the typical experience level of your nannies?
Our nannies have years of hands-on experience in childcare, including newborn and infant care. Many have worked with families long-term and bring a nurturing and professional approach to their role.
How do you handle background checks and verify references?
We take safety seriously! Every candidate goes through a rigorous screening process, which includes reference checks and background verification to ensure they meet our high standards before being recommended to families.
What is your policy on nannies using their phones during work hours?
We expect our nannies to prioritize childcare and minimize phone use while on duty. Personal phone use is generally kept to a minimum unless necessary.
3.产后保姆服务
How far in advance should I start my search for a postpartum nanny?
To ensure you find the best postpartum nanny for your needs, we recommend starting your search during your second trimester (around 14-16 weeks). The earlier you begin, the wider the selection of experienced caregivers will be available for you to interview.
Do you provide postpartum nanny referral services for out of state clients?
Yes! We proudly offer postpartum confinement nanny services to out-of-state clients. However, because our confinement nannies provide 24/7 care for both mother and baby, these placements are live-in only.
✈ For out-of-state placements, families are responsible for:
✔ Transportation costs – Covering the nanny’s travel expenses to your location.
✔ Living accommodations – Providing a comfortable space for the nanny to stay.
✔ Travel day payment – The nanny’s travel day is considered a working day.
💡 Need postpartum support outside your state? We’re here to help! Contact us today to find a caring and experienced postpartum nanny for your family.
When does the Postpartum nanny rest?
A postpartum confinement nanny follows the baby’s schedule, typically resting when the baby sleeps and during quiet moments throughout the day.
💤 Rest & Break Time:
✔ Nannies should be given 2-4 hours of break within a 24-hour period to rest and recharge.
✔ They usually take short naps when the baby is sleeping to stay well-rested and attentive.
💡 A well-rested nanny provides the best care for both mom and baby! Setting clear expectations for break times helps ensure a smooth and supportive postpartum experience.
What specific postpartum care services do your nannies provide?
Our postpartum nannies provide:
👶 Newborn care – Feeding, diapering, and sleep support.
🍽 Meal preparation – Nutritious meals to support recovery.
🧹 Light housekeeping – Laundry, tidying up baby areas.
💛 Emotional support – Assisting new moms during recovery.
Are your postpartum nannies trained in lactation support?
Yes! Many of our postpartum nannies have experience in lactation support and can assist with breastfeeding techniques, positioning, and general newborn feeding guidance.
Can postpartum nannies assist with older siblings?
Postpartum nannies primarily focus on newborns, but if you need extra help with older siblings, we can discuss additional childcare options or finding a second nanny to assist.
What is the typical duration of postpartum nanny engagements?
Most families hire a postpartum nanny for 4-8 weeks, but we understand that every family’s needs are different! We can help customize a schedule that works best for you.
4.内务和家务管理
What are the nanny’s responsibilities regarding household chores?
保姆可以处理简单的家务、洗衣服、做饭和跑腿,以支持家庭运作。
Do your housekeepers use their own cleaning supplies or the client’s?
Housekeepers typically use the client’s cleaning supplies, but if you have a special request, we can help arrange an alternative solution.
Can housekeepers assist with meal planning and grocery shopping?
Yes! Some housekeepers are willing to help plan meals and do grocery shopping to make your life easier. Let us know what you need, and we’ll match you accordingly.
How do you handle special cleaning requests or deep cleaning tasks?
If you need deep cleaning or have special requests, let us know in advance! We’ll discuss your needs and match you with the right professional.
5.老年人护理服务
How flexible are the nanny’s working hours?
工作时间可根据家庭需要灵活安排,并应在招聘过程中确定。
Are your caregivers trained to handle specific medical conditions?
Some of our caregivers have experience assisting with medical conditions, but they are not licensed nurses. If you need specialized medical care, we recommend working with a medical professional.
Can caregivers assist with medication management?
Caregivers can remind clients to take medication but are not authorized to administer it. If medication administration is needed, a licensed healthcare provider should be consulted.
Do caregivers provide companionship and engage in activities?
Absolutely! Our caregivers offer emotional support, companionship, and engaging activities to promote well-being and social interaction for seniors.
How do you ensure the safety and well-being of elderly clients?
We prioritize safety through thorough vetting, regular check-ins, and best care practices. Our caregivers are trained to provide compassionate, attentive, and responsible care.
6.双语辅导服务
How do you match nannies with families?
配对工作基于入职期间收集的详细信息,在考虑家庭的具体需求和偏好的同时,还要考虑保姆的资历和经验。
7.深度清洁服务
How do you screen and find your domestic helpers?
My Asian Nanny 拥有 10 多年的经验,拥有庞大的家政服务人员数据库。我们会根据候选人的经验、背景、工作地点和具体家庭要求进行筛选和匹配。
8.定价和收费
How much do you charge for your referral service?
有关服务费的详细信息,请访问 服务费页面。
9.解决冲突和支持
What is the process for resolving any issues or conflicts with the nanny?
该机构为解决问题提供支持,包括调解和在保姆不合适的情况下提供 60 天更换保证。
How do you handle vacation and sick leave for nannies?
应在招聘过程中讨论假期和病假政策并达成一致,以避免误解。
