我们的流程:我们如何为家庭匹配合适的护理人员
从您的第一个电话到安置日–以下是我们为您的家庭寻找、筛选和匹配护工的具体方法。没有惊喜,没有猜测。只有一条通往合适人选的清晰道路。
背景调查和审查
为 1,000+ 个家庭提供服务
自 2011 年起
更换保证

我们的安置流程
1
提交表格
2
咨询
3
匹配
4
访谈
5
选择
6
安置
7
支持
您的安置之旅,循序渐进
步骤 1:提交家庭登记表
当您填写我们的 家庭登记表.该表格大约需要 5 分钟,要求填写基本信息:您需要哪种类型的护理、您希望的时间安排、您家中使用的语言以及针对您家庭情况的任何特殊要求。
这不是一个承诺,而是一个起点。您提供的信息有助于我们在与您直接交谈之前了解您的需求。提交信息后,我们的团队成员会在一到两个工作日内联系您,为您安排咨询时间。
期待什么?一份简短的在线表格。无需承担任何义务。
步骤 2:初步咨询
您的咨询是与我们安置团队成员的电话或视频对话。在此过程中,我们将深入探讨:您家庭的日常生活、最重要的护理任务、任何文化或语言偏好以及适合您家庭的日程安排。
我们还会解释我们的服务是如何运作的,包括您的特定护理类型的费率、转介费结构、我们的替换保证,以及在配对阶段需要注意的事项。通话时间一般为 10 到 20 分钟。
如果您有任何问题,如费用、时间安排、您所在地区有哪些护理人员等,都可以在对话中向他们询问。
期待什么?10-20 分钟的通话。没有压力。回答您的所有问题。
步骤 3:候选人匹配
咨询结束后,我们的团队将开始在我们的网络中搜索符合您家庭要求的候选人。我们不会向您发送一份资料清单,让您自行浏览。我们会对候选人进行内部审查,评估他们的经验、语言能力和工作时间,只推荐我们认为真正适合您家庭的候选人。
我们网络中的每一位候选人在被推荐给您之前,都已经通过了我们的筛选流程。这包括背景调查、推荐信核实以及与我们团队的面谈或视频面试。我们不会为家庭匹配未经我们亲自评估的候选人。
候选人的数量各不相同,但我们注重质量而非数量。大多数家庭都会收到两到四名候选人的复审材料。
期待什么?为您提供经过筛选的候选人资料。无需浏览、无需排序、无需猜测。
步骤 4:家庭访谈
一旦您看过了我们推荐的候选人,您就可以安排与您感兴趣的候选人面谈。根据您的偏好和地点,面试可以当面进行,也可以通过视频进行。
在面试过程中,您将与护理人员见面,提出问题,并评估他们的个性、经验和护理方法是否适合您的家庭。如果这是您第一次雇用护理人员,我们将指导您该问些什么以及该注意些什么。
面试次数不受限制。我们的目标是让您对自己的选择真正充满信心,而不是仓促行事。
期待什么?与经过预选的候选人直接对话。在我们的办公室或在线面试。

步骤 5:遴选和预订
当您找到合适的护理人员时,您可以通知我们。我们会确认安排–开始日期、日程安排、报酬和任何具体职责–并最终确定职位安排。
此时,将收取一次性推荐费。这笔费用涵盖整个匹配、筛选和安置过程。我们不收取经常性的中介费,护理人员的报酬由您按照商定的时间表直接支付。
期待什么?明确的条款。一次性收费。无隐藏费用。
步骤 6:照顾者安置
您的护理人员在约定的开始日期开始在您家中工作。最初的几天和几周是家庭和护工的适应期。我们鼓励双方就期望、例行活动以及在您适应安排后所需的任何调整进行坦诚沟通。
如果您在过渡期间需要指导,包括日程安排、沟通或工作关系管理,我们的团队随时为您提供服务。
期待什么?在过渡期间,我们的团队将为您提供支持,让您顺利开始工作。
步骤 7:持续支持
我们的参与不会在安置日结束。我们为每项安置提供替换保证。如果护理人员在保证期限内不适合您的家庭,我们将为您寻找替代人员,并且不收取额外的介绍费。
南加州家庭的保证期为 60 天,其他地区(包括圣地亚哥)为 90 天。对于产后保姆的安置,担保期涵盖整个预订期。
在保证之外,如果您有疑问、需要调整安排或希望讨论您的家庭需求随时间变化而变化时的选择,我们将随时为您提供服务。
期待什么?保护您投资的保证。一个在您需要时可以联系到我们的团队。
家庭的期待
一个精心策划的过程,而不是一个市场。 我们不是一个让您浏览个人资料并寄希望于最好结果的应用程序。您遇到的每一位候选人都经过我们团队的亲自评估。我们根据您的具体需求进行匹配,而非算法。
从一开始就定价透明。 我们会在您咨询时讨论价格和费用,然后再做出任何承诺。没有隐藏费用,也不会在预订时出现意外。
每一步都要沟通。 从第一个电话到安置,您都会知道事情的进展情况。如果有延误,我们会告诉你。如果我们需要更多信息,我们会询问。您永远不会在没有最新消息的情况下等待。
尊重您的时间安排。 有些家庭在几天内就需要一名护理人员。而另一些家庭则要提前几个月进行规划。我们会根据您的时间安排,对您所在地区的可用性设定切合实际的期望值。
有意义的保证 更换保证并非流于形式。如果不匹配,我们会重新施工,您无需支付额外费用。
常见问题解答
安置过程需要多长时间?
时间安排因服务类型和地点而异。许多家庭在咨询后一到两周内就能找到合适的保姆。提前安排的产后保姆配对可能会更快。我们会根据您所在地区当前的可用性,在初次咨询时为您设定明确的期望值。
安置过程的费用是多少?
服务类型不同,价格也不同–产后保姆、夜班护士、保姆、管家、老人护理和家教都有各自的价格体系。我们会在咨询时讨论具体价格。介绍费是一次性费用,没有经常性中介费。请访问我们的薪资和费率页面,了解不同服务类型的一般费率范围。
如果我需要更换护理人员怎么办?
每次投放都有更换保证。在南加州,保证期为 60 天。包括圣地亚哥在内的其他地区则为 90 天。对于产后保姆的安置,保证涵盖整个预订期限。如果护理人员不合适,我们会找到替代人员,不收取额外的介绍费。
你们安排哪些类型的护理人员?
我们提供产后保姆(月嫂)、夜班护士、双语保姆、家政服务员、老年护理员和双语家教。每种服务类型都有自己的筛选标准和匹配流程,以满足特定技能和经验要求。
在聘用之前,我是否可以对候选人进行面试?
是的。 在做出决定之前,您需要对我们推荐的每一位候选人进行面试。我们会根据您的要求提供经过筛选的候选人资料,您可以在方便的时候安排面试–亲自面试或视频面试。您无需接受您不满意的候选人。
你们为加州以外的家庭提供服务吗?
是的。 虽然我们的总部位于加利福尼亚州蒙特利公园,但我们在全国各地的市场都有护理人员。可用性因地点和服务类型而异。请访问我们的服务区域页面,查看您所在地区的覆盖范围。
家庭感言
加入 1000 多个信任我们的产后护理家庭的行列。
Communication was excellent throughout--they are very responsive and always quick to reply via text or email whenever I had questions. You can tell they are organized and truly know what they're doing.
Our postpartum nanny, Ms. Liang, was absolutely amazing. She truly helped redeem my postpartum experience compared to my first time. She was caring, attentive, and treated my baby with so much love--it made such a meaningful difference during such an important time.
I've also heard from others that this is a very popular and trustworthy agency to work with, and I can see why. They are very transparent and thoughtful--for example, their contract includes things like allowing cameras in the baby's room to help remove any awkwardness or uncertainty, whereas other agencies leave those details to be figured out on your own.
Overall, I highly recommend them to anyone looking for a reliable, professional, and supportive experience.
As first-time parents of twins, we were completely exhausted and running on no sleep. Managing one newborn is hard enough -- two at the same time was overwhelming. We started looking for a postpartum nanny in Los Angeles and found them through Yelp.
They matched us with May, our night nurse / newborn care nanny, who had experience with twins, and she was absolutely amazing. Within just a few nights, both babies were already settling into a better routine and we were finally able to get some real rest.
May helped with everything -- feeding, soothing, and managing both babies at the same time. She also gave us a lot of helpful tips on how to handle twins more efficiently, especially during night feeds and getting them on a schedule.
Honestly, if you're searching for overnight newborn help, especially with twins, I'd definitely recommend My Asian Nanny. Having someone like May made all the difference. Total lifesaver for our family.
Ms. Guo is an incredible postpartum nanny. She is very warm and caring and her extensive experience was evident in the confidence, gentleness, and consistency with which she cared for our baby.
In addition, Ms. Guo prepared very delicious meals every day. She put a lot of effort into preparing a variety of healthy food and also went above and beyond by preparing many frozen meals that we could eat after she had left.
Her presence allowed us to rest and recover. She is easy to get along with and very communicative and open to feedback. We are very grateful for her support and would highly recommend Ms. Guo to any family seeking dedicated and professional postpartum care.
Akim (Suqin Yin) was knowledgeable, patient, kind, and incredibly supportive—especially after a difficult delivery when I needed time to rest and heal. She provided exceptional newborn care, helping with feeding (including supporting breastfeeding and bottle routines), burping, diapering, bathing, soothing, and establishing healthy sleep habits. She was attentive to every detail, carefully monitoring our baby’s needs and offering thoughtful guidance.
Beyond baby care, Akim also cooked delicious, nourishing meals for our family and kept everything organized and calm during those early weeks. Our two-year-old daughter adored her and still asks about her.
We truly can’t say enough good things about our experience with My Asian Nanny and Akim. Highly recommend!!
We are deeply grateful to Ms. Liu for her dedication and care, and we highly recommend my asian nanny for connecting us with such a outstanding nanny!
Fanny helps with home-cooked meals, light tidying and organization, and most importantly, taking my grandmother to doctor’s appointments and making sure everything runs smoothly. She communicates clearly in mandarin which has made my grandmother feel comfortable and respected. It’s not easy to find someone who is both practical and genuinely caring, and Fanny has been exactly that. We’re very grateful for her help and would highly recommend her to families looking for reliable part-time elder care. We highly recommend My Asian Nanny!
From the very beginning, Suqin demonstrated exceptional kindness, positivity, and trustworthiness. As a first-time mother, I felt nervous and overwhelmed with the responsibilities of caring for a newborn. Suqin was incredibly patient and supportive—she answered all of my questions with care and clarity, and took the time to teach me how to confidently handle day-to-day baby care.
Beyond her expertise with infants, Suqin was a tremendous source of comfort during my postpartum recovery. She reassured me when I felt uncertain, reminded me that my experiences and emotions were normal, and provided steady encouragement during a vulnerable time.
Suqin is honest, dependable, and genuinely compassionate. She brought warmth and joy into our home, and her presence made an enormous difference for our family. I highly recommend Suqin to anyone seeking a nanny or extra support with newborn care. Any family would be fortunate to have her.
Moreover, the pricing was very reasonable. I looked into several other agencies who offered a significantly higher % rate for similar services.
Highly recommend utilizing their nanny services!
My Asian Nanny made the entire process seamless from start to finish. Their team responded to our inquiry almost immediately and quickly matched us with several candidates who met all our criteria. The interview process was smooth, and we appreciated the thoughtful feedback provided after each session, which helped us make the right decision.
Even after we hired Queeni, the agency stayed in touch and answered all of our follow-up questions without delay. Their ongoing support was just as impressive as their initial service. We felt truly supported throughout the entire process, and we’re so glad we chose My Asian Nanny.
Highly recommend both Queeni and this agency to anyone looking for dependable, professional newborn care!
What truly stood out was how she supported my wife with daily belly wraps, herbal remedies, and thoughtfully prepared healing meals. Lynda’s care allowed us to rest and focus on recovery and bonding as a family.
Her experience and kindness made a huge difference during this special time. We couldn’t have asked for better support!
Queenie was everything we hoped for in a Chinese confinement nanny. She cared for our newborn with incredible attention and love, ensuring he was safe, clean, and comforted at all times. She also prepared nutritious, traditional Chinese confinement meals that supported my postpartum healing, and she even offered lactation support, helping prevent milk clots and easing the breastfeeding process.
Her presence made our entire postpartum confinement period peaceful and restorative. My Asian Nanny made the entire process smooth, professional, and stress-free. If you're looking for a trusted source for experienced Chinese confinement care, I can't recommend them enough.








