Dear Clients,
Thank you for taking the time to consider us for your domestic care needs. There is a $50 deposit/retainer fee (or $125 with a copy of a background check) due at the time of booking to reserve your appointment. This retainer fee is non-refundable and is separate from the final referral/closing fee.
How to Pay Your Retainer Fee
Once you submit your application online, you will be redirected to Square for payment. If you are unable to pay via Square or credit card, please contact us to arrange alternate payment methods.
What the Retainer Fee Covers
In order for us to properly service your needs, there are certain steps that require time and effort on our end. A few of these include:
– Placing your job ad/description in our extensive nanny outreach network
– Pre-screening each and every candidate that inquires about your ad
– Setting up phone and in-person appointments on your behalf to interview qualified candidates
– Acting as a liaison between you and the nanny candidates
– Salary negotiation, post-hire follow-ups, and communication assistance
– Streamlining the entire hiring process so that no time is wasted
Our job is to ensure that you receive the very best candidates to interview and choose from, and in order to provide that level of service, we require a $50 retainer fee (or $125 if requesting a copy of the candidate background check) before beginning the search on your behalf.
Referral Fee on a Successful Placement
The retainer pays for the search. A separate one-time referral fee is due only when you hire a caregiver we introduced, and it is added to the caregiver’s rate rather than included in it:
- Postpartum and confinement nannies: 10% of the total booking, with a minimum of $850.
- Nannies, housekeepers and elderly caregivers: 10% of the caregiver’s daily rate over a standard placement period of 60 days in Los Angeles and Orange County, or 90 days elsewhere.
- Night nurses (California only): 20% of one month’s cost.
What each caregiver is paid, by service and region, is listed on our nanny salaries and rates page.
Please note: My Asian Nanny is a referral agency only. We are not the employer, co-employer, nor contractor of any nanny or domestic worker introduced through our service. The client is solely responsible for hiring, employing, and managing their selected candidate, including conducting their own due diligence. We exist solely to facilitate introductions between families and qualified caregivers.
Should you have any questions regarding our service or fees, please don’t hesitate to contact us.
Warm regards,
My Asian Nanny Team
